Privacy Policy

Effective Date: 03/26/2025
Last Updated: 03/26/2025

Welcome to Kentucky Orthopaedics & Spine (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://kentuckyorthoandspine.com/ (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

 

1. Information We Collect

We collect the following types of information through our Website:

1.1 Personal Information

When you fill out contact forms, we may collect the following personally identifiable information:

  • Name
  • Email address
  • Phone number
  • ID Upload (e.g., driver’s license, state-issued ID)
  • Insurance Information Upload
  • Messages and inquiries you submit

1.2 Automatically Collected Information

When you visit our Website, we may collect certain information automatically, such as:

  • IP address
  • Browser type and version
  • Pages you visit and time spent on each page
  • Date and time of access
  • Device information

This data helps us analyze Website performance and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services – We use your information to respond to inquiries, schedule appointments, and process insurance verifications.
  • To Improve Our Website – Usage data helps us enhance the Website’s functionality and user experience.
  • To Communicate with You – We may contact you regarding your appointment, respond to inquiries, or send relevant updates.
  • To Ensure Security – We use safeguards to protect against fraud, abuse, or unauthorized access to our systems.
  • To Comply with Legal and Regulatory Requirements – As a healthcare provider, we comply with HIPAA and other relevant laws.

3. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us with:

  • Website hosting and maintenance
  • Email and communication services
  • Data security and compliance

3.2 Legal Requirements

We may disclose your information when required by law, such as:

  • In response to a court order or legal process
  • To protect our rights, safety, and property
  • To comply with federal and state regulations

3.3 Business Transfers

If Kentucky Orthopaedics & Spine undergoes a merger, acquisition, or business transfer, your information may be part of the transferred assets.

4. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). HIPAA protects your health information by requiring:

  • Confidentiality of Your Medical Records – We implement safeguards to protect your health data.
  • Patient Rights – You have the right to request access, amendments, and restrictions on your medical records.
  • Limited Data Use – We only use and disclose your health information for treatment, payment, and healthcare operations.
  • Notification of Breaches – In the event of a data breach involving your protected health information, we will notify you in accordance with HIPAA requirements.

For more information on your rights under HIPAA, visit the U.S. Department of Health & Human Services website: https://www.hhs.gov/hipaa/

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption – Sensitive data is encrypted in transit and at rest.
  • Access Controls – Only authorized personnel have access to protected information.
  • Regular Security Audits – We assess our security practices to ensure compliance with HIPAA and industry best practices.

While we take significant measures to safeguard your data, no system is completely secure. Please use caution when sharing personal information online.

6. Your Rights and Choices

You have the following rights concerning your information:

  • Access & Correction – You may request a copy of your information and correct any inaccuracies.
  • Opt-Out of Communications – You can opt out of promotional emails or updates.
  • Request Deletion – You may request deletion of your information, subject to legal and regulatory obligations.
  • Restrict Processing – You can request restrictions on how we use your data.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions about this Privacy Policy or your rights, please contact us:

Kentucky Orthopaedics & Spine
404 Shoperrs Drive, Winchester, KY 40391
Phone: 859-737-5333
Email: Bailee@kyorthopedic.com
Website: https://kentuckyorthoandspine.com/

Thank you for trusting Kentucky Orthopaedics & Spine with your personal information. We are committed to protecting your privacy and ensuring the highest standards of care.